Leadership and Change Management Structure

Strategic Oversight (ESC)
  • Establish PIVOT vision and strategy
  • Assume accountability for the success of the implementation
  • Ensure alignment to foundations, strategic imperatives and goals
  • Approve and regularly review financial budget and project status
  • Provide final decision making for escalated decisions
  • Manage high-level risk identification and mitigation
  • Hold staff accountable for decisions and issue resolution
Operational Oversight and Advisory (POC)
  • Provide directions and decisions to support integrated patient-centric operations
  • Address escalated decisions presented from Advisory Committees, Project Teams and SMEs
  • “Clearinghouse for ESC”
Advisory Committees
  • Provide operationally-focused input that drives decision making based upon workflow and policy and procedure impacts
  • Understand high-risk workflows and key metrics that pertain to their area
  • Provide expertise on process and policy
Project Teams and Subject Matter Experts
  • Accountable for execution and adherence to timelines
  • Responsible for build and work flow decisions, issue and risk management based on guidance from Advisory Committees
  • Provide domain and module expertise
Project PMO
  • Provide program and project specific standards, processes and tools to manage and support successful execution
  • Communicate across all PIVOT committees and teams